Surviving the Trail

What Do Strategists and Smart Hikers Have in Common?  

"In the event of a water landing…” How One Hands-On Exercise Can Equal 100 Lectures

Imagine yourself on a commercial enormously unpleasant as that thought is. You settle into the seat, turn off your phone (or pretend to), and sit back to watch the flight attendant do the life-vest spiel. "In the event of a water landing… blah, blah." How many times have you heard this? 30 times? 100 times? There's not much to it: put the life vest on, wait until you're outside to inflate, and so on.

Ninety minutes into the flight the captain announces that the crew and passengers should prepare for a water landing. This is not a drill…

The Unheralded Virtue: Stamina, Part 1

Napoleon Crossing the Alps"The first virtue in a soldier is endurance of fatigue; courage is only the second virtue." Napoleon Bonaparte

If you look closely at CEO’s, generals, politicians, and other high-speed leaders one thing that jumps out is that they all have [...]

Take it Off-Line: Leave Your Mistakes on the Practice Court

“I’ve always considered myself to be just average talent and what I have is a ridiculous insane obsessiveness for practice and preparation.” Will Smith

If the only time you field tough client questions or deliver presentations is under live conditions, then your worst responses and worst presentations are all live [...]

Don't Be Cruel

"Good judgment comes from experience. And a lot of that comes from bad judgment.” Will Rogers

We're cruel to employees in an inadvertent way. We send them out into key sales or service situations without arming them with the lessons we've already learned [...]